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CarChief®
Vehicle Health Monitoring — Included on Every Eligible Frankman Vehicle
At Frankman Motor Company, we believe you should never pay for a service you don't need. That's why every eligible vehicle we sell (2008 and newer) comes with CarChief® — a smart monitoring system that integrates directly with your vehicle's OEM factory service intervals. It tells you exactly what your manufacturer says your car needs, exactly when it needs it. No opinions. No upsells. Just the right service at the right time. Your first year is included at no extra cost.
The Problem We're Solving
Too many shops recommend services based on gut feelings, upsell quotas, or generic mileage guesses. We think that's wrong. CarChief® integrates with your vehicle's OEM factory service schedule — the maintenance plan designed by the people who built your car. That means every recommendation is backed by your manufacturer, not a sales target.
76%
of U.S. drivers think a mechanic has recommended unnecessary service — that stops here
63%
of U.S. drivers have had negative service experiences — we're changing that
How CarChief® Works
1
Device Reads Your Owner's Manual
The CarChief® device is installed in your vehicle and integrates with your manufacturer's OEM service intervals — the exact maintenance schedule your vehicle was designed to follow.
→2
You Get Factory-Backed Alerts
When service is actually due based on your OEM schedule, CarChief® sends you a text and/or email. Every alert is tied to what your manufacturer says you need — nothing more, nothing less.
→3
We Service Only What You Need
Our service team receives the same factory-backed alert, so when you call or schedule, Scott and the techs know exactly what your vehicle needs — and that's all we'll ever recommend.
See CarChief® in Action
What CarChief® Does for You
OEM Service Interval Integration
CarChief® doesn't guess when you need service — it knows. The device reads your vehicle's factory service schedule and tracks intervals based on your actual mileage and driving conditions. You'll only ever be told to service what your manufacturer designed.
Alerts You Can Trust
When your vehicle actually needs service, CarChief® sends you a text and/or email with the specific maintenance item — straight from your OEM schedule. No vague "come in for an inspection." Just clear, factory-backed recommendations.
We Only Recommend What You Need
Our service team gets the same CarChief® alert you do. When you call to schedule, Scott and the technicians already know exactly what's due — and they'll never recommend a single service your manufacturer didn't call for.
Check Engine Light Decoded
When your check engine light comes on, CarChief® reads the exact diagnostic trouble code (DTC) and tells you and your dealer what it means. You can view the code yourself through the CarChief® online portal.
24/7 Vehicle Location
Access your vehicle's location around the clock through the CarChief® customer portal. Only you can see it — your dealership cannot access your location data.
Online Customer Portal
Log in at portal.mycarchief.com to view your vehicle's diagnostic history, check engine codes, manage your account, and add additional vehicles or users.
"I don't want my customers getting sold services they don't need. CarChief® integrates with your manufacturer's service intervals so you buy every service you need — and not a single unnecessary one."
— Cole Frankman, Owner
Simple, One-Time Pricing
No recurring fees. No subscriptions. No games. Just one payment and you're covered.
1 Year
Included Free$0
Included on every eligible Frankman vehicle (2008+)
- Real-time diagnostics
- Text & email alerts
- Check engine light decoding
- 24/7 vehicle location
- Online customer portal
3 Years
Most Popular$499
One-time payment • No recurring fees
- Everything in 1-Year plan
- 3 full years of coverage
- ~$0.46/day for peace of mind
- Transferable to new vehicle ($200 fee)
5 Years
Best Value$699
One-time payment • No recurring fees
- Everything in 1-Year plan
- 5 full years of coverage
- ~$0.38/day for peace of mind
- Transferable to new vehicle ($200 fee)
Need Service? Our Team Is Ready.
When CarChief® tells you it's time, our service center is ready to go — 8+ ASE Certified Master Technicians, 7 loaner vans, and a free shuttle. Visit our Service Center page →
CarChief® FAQs
CarChief® is a vehicle health monitoring system that integrates with your manufacturer's OEM factory service intervals. A small device installed in your vehicle reads your owner's manual, tracks your mileage, and sends you text/email alerts when service is actually due — based on what your manufacturer designed, not what a shop wants to sell. It also notifies our service team so we're ready when you call.
Yes. Every eligible vehicle we sell (2008 and newer) comes with CarChief® already installed and the first year of service included at no extra cost. There's nothing to set up — it starts working the day you drive off the lot.
You can extend coverage for 3 years at $499 or 5 years at $699. Both are one-time payments — no recurring charges, no subscriptions, no hidden fees. Call our service department at (605) 250-7474 to extend.
No — CarChief® is a monitoring and notification service, not a warranty or service plan. It tells you and your dealer what your vehicle needs and when it needs it. The cost of maintenance and repairs is your responsibility, but knowing exactly what's needed means you'll never pay for unnecessary work.
CarChief® sends notifications via text message and/or email. Your dealership also receives the same notification, which may result in a call, text, or email from our service team to help you schedule an appointment.
No. Only you can access your vehicle's location through the CarChief® customer portal. Your dealership does not have access to your location data.
Yes. CarChief® provides around-the-clock vehicle location tracking through your online customer portal at portal.mycarchief.com.
Yes. If you sell or trade your vehicle, you can transfer the CarChief® device to your new vehicle for a $200 transfer fee during your active term.
Yes. There are no limitations on the number of vehicles on a single CarChief® account. You can also add multiple users to your account through the customer portal or by contacting our service department.
Visit portal.mycarchief.com and log in with your credentials. If you don't know your username, contact our service department. If you've forgotten your password, use the "Forgot Password" option on the login page.
CarChief® is non-cancellable and non-refundable once the device is installed. However, you can transfer it to a new vehicle if you sell or trade your current one.
Service Phone
Location
26874 SD Highway 11, Sioux Falls, SD